You may return any order to our online warehouse or any D&B Location in Idaho or Oregon for a full refund with your receipt or packing slip for up to 180 days after purchase. Some exclusions do apply, but no reasonable return will be refused.
In the case of manufacturer defects or D&B Supply errors, return shipping will be free. In other cases, returns may require a shipping or restocking fee.
Since online shopper requires buying an item unseen, online orders enjoy a more liberal return policy than items purchased in a D&B store. As such, some products, like clothing, may not be returned to a store after they have been washed or modified.